How to exchange tokens?

  1. Select the token you hold and the token you wish to swap. After entering the amount, SunSwap will automatically calculate the corresponding amount of the other token and then you can click “Swap”.

  1. Click “Confirm Swap” after confirming the details.

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  1. Swap requires confirmation from your wallet. Please click “Accept” in the TronLink pop-up window of “Request Signature”.

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  1. The pop-up window confirms that your swap has been submitted.

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  1. Swap is completed a few seconds later, when the pop-up status window in the upper right of the page shows “Confirmed”.

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Dear SunSwap Support Team,

I hope this message finds you well. I would like your assistance regarding a recent transaction I made on SunSwap.

I converted a certain amount of USDT (Tether) to TRON (TRX) using my Trust Wallet. While the transaction appears to be confirmed on the TronScan explorer, the TRX amount has not been reflected in my Trust Wallet. Below are the details of the transaction for your reference:

  • Transaction Hash: 11118969a4cced64fe3817b250737971c67ae97707a22c905ec9e9ee8303c9
  • Wallet Address: TSeZQte87NmpFPEXKN7Ybg78412HDF4Q9b
  • Date/Time of Transaction: 2025-03-15 13:28:24 (UTC)

I kindly request you to investigate this matter and provide clarification on why the TRX has not been credited to my wallet despite the transaction being confirmed on TronScan. Your prompt attention to this issue would be greatly appreciated.

Please let me know if you require any additional information from my side to facilitate the resolution process. I look forward to your response.

Thank you for your time and support.

Best regards,

Raha asgari

1 Like

Please confirm whether your wallet address: TSeZQte87NmpFPEXKN7Ybg78412HDF4Q9b is correct, as I couldn’t find any relevant information on TronScan.

1 Like

Please confirm whether your wallet address: TSeZQte87NmpFPEXKN7Ybg78412HDF4Q9b is correct, as I couldn’t find any relevant information on TronScan.

1 Like